Welcome to The Oaks Medical Centre

Building Work

The Practice is undergoing some major building work from 13/02/15 – 03/03/15.  The building project will encompass a refurbishment of our reception area and also our front waiting room.  For this essential work to be carried out patients will need to access the building from the rear staff entrance (the door opposite Sainsbury’s will not be operational) and a skeleton reception will be run out of Doctor Swain’s consulting room.  Please be aware that the only toilet facilities during this time will be a portaloo in the staff car park, Sainsbury’s does have Baby Changing and Disabled toilet facilities.
 
Prior to this essential work being undertaken there will be some disruption on Friday 06th February & Monday 09th February as preparation for the building work is carried out.
 
We apologise for any inconvenience this causes our patients but hope that you see the benefits of a new reception and front waiting area.  Patient feedback was that our reception area was outdated and the glass in the reception desk acted as a barrier, we’ve listened to your comments and designed the refurbishment with this in mind.

General Opening Hours

8.0am - 6.30pm
Monday to Friday

12.30pm close Thursdays  *re-open at 3.0pm* Nottingham West Clinical Commissioning Group

Morning Surgery:  8.20am - 10.50am

Evening Surgery:  3.00pm - 5.30pm

*Late Surgery: Mondays 6.30pm - 7.15pm*

*Early Morning Surgery
: Wednesdays 7.15am - 7.45am*
 

 * Please note these sessions may occasionally need to be cancelled due to staff training and holdiays. Look for posters in the surgery.

We do not tolerate violent or abusive patients and any patient who threatens any member of staff will be immediately removed from our GP list

Bank Holidays

A poster will be put up with surgery times

Out of hours

If you or your family need urgent medical care when the surgery is closed, please phone the out-of-hours service 111 which provides 24-hour advice and health information. Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a healthcare professional at NEMS Nottingham Emergency Medical Services, Fanum House, 484 Derby Road, Nottingham, NG7 2GW

Or you can visit an NHS Walk-in Centre where you can see an experienced nurse for treatment of minor injuries and illnesses:-

Nottingham Walk-in Centre, Seaton House, London Road (next to the BBC) Nottingham NG2 4LA, open every day including weekends and bank holidays from 7am - 9pm
Or
8am-8pm Health Centre on Upper Parliament Street, Nottingham City Centre NG1 6LD, open every day of the year 8am - 8pm

Your local pharmacy can also offer you a range of services, including advice and medicines to relieve symptoms of minor ailments.

Practice News

Appointments

The last 6 months has seen some changes to our management structure with Andrea Swanson being appointed as the Practice Business Manager in September 2014. Helen Nixon took on the role of Administration Manager and Jo Taylor was appointed as Communications, Health & Safety Manager in the New Year. 
 
Julie Hubbard, who is in her 20th year with us was appointed as our Senior Receptionist and we welcome Laura Scott to our administration team at the end of January.

We have a new doctor, Dr Sarah Johns who joined us in September. Some of you may remember her from when she worked with us as a full time locum. She was very popular with patients and staff, and we are delighted to welcome her to the practice on a permanent basis.

Other News

Please download/view online and read the information within our Statement of Intent document by clicking here

We are a small practice who aim to deliver the best possible care for our patients. Our staff are friendly and will always try to help you with your problems. We ask you in return, to keep all appointments made and to always treat our staff with respect. We have produced this website to help you understand the way we work.

You can now book your GP appointment or request your repeat prescription online, please click here to order or register.


NHS constitution document download

Dear Patients, please follow these 2 links for important information about forthcoming plans for the sharing of data extracted from your medical records
Sharing your information from NHS Choices
NHS England care data patient leaflet download