Welcome to The Oaks Medical Centre
General Opening Hours
8.0am - 6.30pm
|12.30pm close Thursdays *re-open at 3.0pm*|
Morning Surgery: 8.20am - 10.50am
Evening Surgery: 3.00pm - 5.30pm
*Late Surgery: Mondays 6.30pm - 7.30pm*
*Early Morning Surgery: Wednesdays and Thursdays 7.00am - 8.00am*
* Please note these sessions may occasionally need to be cancelled due to staff training and holidays. Look for posters in the surgery.
We do not tolerate violent or abusive patients and any patient who threatens any member of staff will be immediately removed from our GP list
A poster will be put up with surgery times
Out of hours
If you or your family need urgent medical care when the surgery is closed, please phone the out-of-hours service 111 which provides 24-hour advice and health information. Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a healthcare professional at NEMS Patient Care Centre, Platform One Practice, Station Street, Nottingham, NG2 3JA
Or you can visit an NHS Walk-in Centre where you can see an experienced nurse for treatment of minor injuries and illnesses:-
Nottingham Walk-in Centre, Seaton House, London Road (next to the BBC) Nottingham NG2 4LA, open every day including weekends and bank holidays from 7am - 9pm
8am-8pm Health Centre on Upper Parliament Street, Nottingham City Centre NG1 6LD, open every day of the year 8am - 8pm
Your local pharmacy can also offer you a range of services, including advice and medicines to relieve symptoms of minor ailments.
GP Session Changes
Commencing 1st July we are pleased to inform you that Dr Sarah Johns will be increasing her sessions. Her new sessions will be Monday all day, Wednesday and Thursday mornings, and Friday all day.
Also from 1st July Dr Paul Jacklin will no longer be working Thursday mornings. His sessions will be Tuesday and Wednesday all day, Thursday afternoon and Friday all day.
From week commencing 25th May we will be introducing a second early morning surgery. The additional surgery will be on Thursdays 7.00 am - 8.00am. In addition to this late night surgery on Monday evenings will now be telephone consultation appointments. These consultations will be pre-bookable in advance in the same way as appointments at the surgery.
Please note these sessions may occasionally need to be cancelled due to staff training and holidays.
Online Access to Medical Records
Patients are now able to access parts of their medical record online if they wish. This is a basic summary which includes repeat medications and allergies. If you wish to be able to view this information online please speak to our receptionist who will give you further information and a form to complete. If you are already registered to book appointments and order prescriptions online you will need to inform us that you would like to be registered for this facility too.
From Monday 23rd March we are no longer providing a travel service at the surgery. If you already have a follow-up appointment please keep this. TravelDoc offer this service in the area and can be contacted on 0115 947 5498. They are located at 2 Regent Street, Nottingham, NG1 5BQ.
The refurbishment of our reception area is now complete and access to the surgery is once again through the main entrance opposite Sainsburys. Patient feedback was that our reception area was outdated and the glass in the reception desk acted as a barrier, we’ve listened to your comments and designed the refurbishment with this in mind. We hope you like the improved area and welcome any feedback.
The last 6 months has seen some changes to our management structure with Andrea Swanson being appointed as the Practice Business Manager in September 2014. Helen Nixon took on the role of Administration Manager and Jo Taylor was appointed as Communications, Health & Safety Manager in the New Year.
Julie Hubbard, who is in her 20th year with us was appointed as our Senior Receptionist in January and we welcome Laura Scott to our administration team at the end of January.
Please download/view online and read the information within our Statement of Intent document by clicking here Intent notice
We are a small practice who aim to deliver the best possible care for our patients. Our staff are friendly and will always try to help you with your problems. We ask you in return, to keep all appointments made and to always treat our staff with respect. We have produced this website to help you understand the way we work.
You can now book your GP appointment or request your repeat prescription online, please click here to order or register.
NHS constitution document download
Dear Patients, please follow these 2 links for important information about forthcoming plans for the sharing of data extracted from your medical records
Sharing your information from NHS Choices
NHS England care data patient leaflet download
CQC Registration Number: 1-199710910